By booking a tour with Corcovado Tour, you agree to the following terms and conditions:
General Policy
All bookings are final and non-refundable.
Corcovado Tour is committed to fostering respectful, inclusive experiences. Discriminatory behavior—including racism, sexism, or prejudice of any kind—will not be tolerated. Guests who violate this policy will be excluded from activities without refund.
Tour schedules may be adjusted for safety, weather, or operational reasons.
Corcovado Tour operates as a virtual travel agency and partners with certified third-party providers to deliver a seamless tour experience.
Cash payments must be completed at least one day before the scheduled tour.
Our team will visit you at your hotel the day before your tour to confirm logistics and provide necessary details.
By submitting a deposit, you accept our cancellation policy and confirm your reservation.
Communication
To avoid delays or missed tours, we recommend contacting us via email at [email protected] or WhatsApp at +506 87479930 the day before your activity.
Equipment Disclaimer
Corcovado Tour is not responsible for damage to personal belongings. Due to the tropical climate, waterproof bags and hard protective cases are strongly recommended to safeguard your gear during tours through rainforests and remote natural areas.
Late Payments and Refunds
Invoices should be paid promptly. Availability is not guaranteed until payment is received. If a reservation becomes unavailable due to late payment, we will issue a refund, minus transaction fees (e.g., PayPal or other payment platforms).
